Iowa Capital Dispatch
Bedford Specialty Care in Taylor County: State inspectors proposed, then held in suspension, a $6,000 fine for failing to protect two residents of the home from abuse. One of the residents complained that three sisters who worked in the home as certified nursing assistants were routinely mean to her, made derogatory comments about her incontinence and ignored her requests for assistance. A license practical nurse backed up that claim, inspectors said.
A second resident of the home voiced similar concerns with the three CNAs, saying the sisters were disrespectful, physically rough with her, mocked her, belittled her, and told her she was a baby who needed to wear diapers – allegations that were backed up by another employee of the home.
One of the sisters, a resident complained, would answer a call-light by entering the room, shutting off the light, and then leaving, telling her the resident she did not have time to provide assistance. The resident told inspectors the three sisters were “pushy, bullies, and have been horrible” since they first began working at the home.
The home’s assistant director of nursing reportedly told inspectors she didn’t like the three sisters and that on one occasion, a resident who was incontinent had asked for assistance and the three sisters responded by telling the woman no one liked her because she urinated in her pants.
